Are you a content marketing spammer?
There is a fine thin line between producing useful content and generating useless spam. While some of us do appreciate information that helps us to solve our problems, or increase our pleasure, others may find a continuous stream of irrelevant content interruptive and irritating.
The truth is that many of us – myself included – are guilty of being spammers. How do I know? Well, just look at the sheer amount of content – good, bad and ugly – that is out there on the social webs!
How of we know if we have overstayed our welcome in the inboxes, newsfeeds and social dashboards of our friends, fans and customers?
Well, consider if any of the following rings a bell:
What should you do when you suffer the law of diminishing returns despite the prodigious content which you’ve painstaking produced? And no, burying your head in the sand or sticking it in the clouds does not help one bit.
First, ask a colleague, friend or family member to critically review the content you push out. Give them the freedom to be completely frank and honest in conveying their judgement. Provide them with the following “audit” questions:
After you have conducted an internal audit of your content, shift your focus next to your community. Approach a random sample of your members. Ask why they have lost interest, ignored you, or left your email lists.
Some of the questions you ask them may be similar to the ones you conduct with your own audit. Others may include more open and probing questions, so that they could offer spontaneous – and real – responses.
If the situation calls for it, organize a face-to-face get together. Nothing beats listening in person to what your customer communities have to say.
Is there something you can do better? Have you over promised and under delivered? Or maybe they are just jaded with the same old stuff?
Once you’ve got those insights, you should refine, refresh or even retrofit your content marketing strategy.
Where possible, roll out and test new messages, formats and styles. Reduce or increase your frequency. Measure how well your new content marketing approaches compare to the previous ones.
As you do so, ask what you can do better. Do you need to change the frequency of your blog posts? Are your videos becoming too predictable? Is there something new that you can introduce to inject more “oomph”?
In more extreme cases, you may need to rejuvenate your editorial team.
Encourage everybody to take a brief hiatus. Observe and study how the best and most sustainable content marketers work. Read books and blogs on recent advances in content marketing. Listen to podcasts.
See too if you need to rope in a wider team of contributors beyond the usual suspects. Maybe a guest blogger or three may do the trick.
What about mixing and mashing your content with different formats – YouTube videos, infographics, audio files, slides, etc?
Remember that content marketing is a cycle of continual and incremental improvements. Mastery of content marketing does not happen in a day, week or even month.
Inevitably, after some time, you will need to refresh and invigorate your content. This is necessary to stay fresh, interesting, useful and relevant. In today’s hyper competitive digital world, we have to keep ahead of the endless streams of social digital content served every second.
What else can we do to revive our dying content marketing efforts? Share your views in the box below.
Sign up to receive monthly updates