Why Businesses Need to Sweat the Small Stuff

September 9th, 2012   •   no comments   

Dining in Canada
Great food, environment and service made Banff’s Wild Flour our favourite dining place

Finally, its Friday night! After a stressful work week, you can now let down your hair and party the weekend away.

The first item on the agenda? A slow dinner at the latest fine dining restaurant.
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A Winning Mix of Hospitality, Heritage and Hope

August 31st, 2012   •   1 comment   

Sprawled over 1.4 million square feet along Singapore’s most scenic waterfront at Marina Bay, The Fullerton Heritage is an integrated dining, hotel and retail development comprising seven heritage and new buildings – The Fullerton Hotel Singapore, The Fullerton Bay Hotel Singapore, The Fullerton Waterboat House, One Fullerton, The Fullerton Pavilion, Clifford Pier and Customs House.

Beginning with the retrofitting of the iconic Fullerton Building in 2001 to become the Fullerton Hotel, the group has given a new lease of life to heritage icons Clifford Pier (built in 1933) and Customs House (built in the 1960s), transforming them into swanky F&B destinations. Collectively, these developments have added vibrancy to the waterfront area and attracted guests both foreign and local.
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Mapping Singapore’s Infocomm Future

August 22nd, 2012   •   no comments   


IDA’s CTO Leong Mun Yuen shares Singapore’s IT Roadmap

As one of the world’s most IT savvy and digitally-connected economies, Singapore places a premium on developments in Information and Communications Technology (ICT). Almost every aspect of our lives – work, education, socialisation, recreation and increasingly even religion – are dependent on ICT. Just look around you, wherever you are, and you’ll see somebody tethered to either a smartphone, tablet, laptop or related device.

To forecast future trends and chart a path for the future, the Infocomm Development Authority of Singapore (IDA) has shared its Infocomm Technology Roadmap (ITR) 2012. Aiming to be as comprehensive as possible, ITR 2012 proposes nine key themes in which technology will develop over the next 5 to 6 years. A summary of these themes and their components can be seen in the chart below (click for larger version).

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Why Customers Really Buy: Book Review

August 20th, 2012   •   no comments   

How do you find out what truly makes your customers tick? Can you understand what your customer REALLY wants through surveys, focus groups, and structured interviews?

The answer, according to Linda Goodman and Michelle Helin, is “No”. Debunking traditional research predicated on the above yardsticks, the authors of “Why Customers Really Buy – Uncovering the Emotional Triggers that Drive Sales” claim that true insight can only be achieved through conducting emotional-trigger research.
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10 Mega Trends for the Next Decade

August 16th, 2012   •   1 comment   


The Internet of Things is a Mega Trend for the next Decade (courtesy of Take Me To Your Leader)

If we can gaze into the crystal ball, what would the future behold? How would the next 10 years be like in terms of business, society and culture?

Thanks to an invitation from the Pacific Asia Travel Association (PATA), I discovered these answers in a talk given by Manoj Menon, Managing Director APAC of Frost & Sullivan at the recent PATA Hub City Forum 2012.

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Inside-Out Versus Outside-In

August 14th, 2012   •   no comments   


Courtesy of Bright Hub

There are two ways to look at one’s business: “inside-out” or “outside-in”. Let me go through each in turn.

The first approach starts with what one first possesses before looking at anything else. It raises questions such as what one’s organisation has in terms of capital, equipment, core competencies, human resources, customer relationships and distribution networks and how these could be leveraged upon.

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Do Your Customers Own Your Brands?

August 5th, 2012   •   1 comment   


Let your customers “own” your brand (courtesy of Thaeger)

In a world overflowing with “me-too” goods and services, consumers are seeking ways to assert their individuality. In an overcrowded marketplace teaming with repetition and homogeneity, they crave personalised products and experiences that reflect their individual identities.

This phenomenon of personal expression is catalysed by the rise of social technologies and networks such as blogs, forums, Facebook, Twitter, Youtube and other community channels.
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What Chinese Want: Book Review

July 29th, 2012   •   1 comment   

With a population of 1.3 billion sprawled over a gargantuan 9.6 million sq km, the People’s Republic of China is widely known as the factory of the world. The middle kingdom’s dominance of global economic and socio-political affairs is impressive, with many regarding them as the “factory of the world”. Its ability to mobilise epic resources to achieve ambitious goals are also much-lauded.

However, what is the average Chinese person really like? What elements constitute the building blocks of China’s society – the very essence of being Chinese?

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Touring (and Tasting) the Tiger Beer Brewery

July 28th, 2012   •   no comments   

Tour of Tiger Brewery

Have you wondered what ingredients go into that perfect brew? Or how cold your Tiger beer should be served?

Well, you can join the Tiger Brewery Tour for an intoxicating insight! Thanks to Asia Pacific Breweries (APB), my colleagues and I from the Association of Singapore Attractions had a chance to learn how the world famous Tiger beer is being made on a daily basis. Stimulating the five senses – sight, sound, scent, taste and touch – the tour allowed one to experience the Tiger brand in a holistic fashion. 

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Relive the Glorious Past at Singapore HeritageFest

July 23rd, 2012   •   no comments   

Launch of Singapore HeritageFest 2012
Join in the heritage party this July!

Celebrating its 9th year at 9 heartland malls, 2 satellite hubs and lots of other places, Singapore HeritageFest 2012 serves you a yummy spread of heritage goodies across the island. With the theme Recollect, Reflect and Reconnect, the National Heritage Board’s annual extravaganza promises lots of activities that tug at the heartstrings while bringing back fond memories of yesteryear.

Indulge your lust for a blast from the past! From batik to dance to cinemas to traditional toys to food (we’re Singaporeans after all), feast on the good old days at our heartlands. Embark on a heritage walk at Tiong Bahru, enjoy traditional Indian dance performances at Hougang Mall, learn the intricacies of Peranakan beadwork at 112 Katong, or go moist-eyed with nostalgia as legendary storyteller Lee Dai Soh shares his timeless craft.
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