Tag: banks.

Can No Service Be The Best Service?

September 1st, 2013   •   no comments   

is-no-service-the-best-service
Do you enjoy the self check out queues at supermarkets? (courtesy of MUO)

What is fabulous service? How do you define a “delightful experience”?

To many, an exceptional encounter is a heroic one, epitomised by a smiling human being who jumps through flaming hoops to provide memorable encounters.
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