Tag: company strategy

Hacking Work: Book Review

June 24th, 2012   •   1 comment   

Beleagured employees can now leverage on a “cheat code” to streamline work and increase their productivity – without getting into trouble.

With the subtitle “Breaking Stupid Rules For Smart Results”, Hacking Work by Bill Jensen and Josh Klein encourages workers of all stripes to utilise “benevolent” hacking to get their jobs done more effectively and efficiently. Unlike “Black Hat” hackers that attack company systems for profit and fun, benevolent hackers are ethical hackers that work around their own company policies, systems and processes to improve them.
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Zooming in on Zappos

March 25th, 2011   •   1 comment   

Zooming in on Zappos Tony Hsieh
Tony Hsieh, CEO and Chief Happiness Officer of Zappos.com (courtesy of Sunni Brown)

Few companies are as zealous as Zappos in ensuring that excellence is ingrained into every single process, person and pore of the organisation. Radical and almost ruthless in their quest for the holy customer grail, Zappos is famous for legendary strategies such as the following:

– Paying brand-new employees US$2,000 to quit if they feel that the job is not right

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