Tag: human resource

7 Time Habits of Highly Effective People

July 19th, 2015   •   no comments   

Time and money often go together (courtesy of EarthWalk)

By now, you ought to know that time is the most precious resource of all.

Every one of us have only 24 hours a day, 7 days a week, and 365 days a year. This universal rule applies regardless of our station in life. How we make use of our time determines our happiness and success in life.

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QR Codes and Other Epic Marketing Fails

June 15th, 2015   •   2 comments   

QR Codes Kill Kittens

QR Codes. They are the greatest thing since sliced bread. After all, they allow you to “gamify” your business in clever and inventive ways right?

Wrong! Well, at least according to “UnMarketer” Scott Stratten.
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The 8 Ds of Great Leaders

March 23rd, 2014   •   1 comment   

Hopefully, this doesn’t happen at your workplace (source of image)

Leadership is something that many aspire to have but few truly achieve. It is a long and winding road that requires special qualities which sets these extraordinary human beings from the mere mortals. Often, being a leader requires courage, sacrifice and that extra “oomph”.

What should a great leader have to differentiate himself or herself from the hoi polloi? For ease of remembrance, let us call these the 8 Ds of leadership.

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Like a Virgin by Richard Branson: Book Review

January 29th, 2014   •   no comments   

Richard Branson Like a Virgin Book Review

Courtesy of Vincent Huberta

Everybody knows Sir Richard Branson, founder of the Virgin Group.

With an estimated net worth of US$4.6 billion, Branson is financially successful beyond anybody’s wildest dreams.
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The 5 Levels of Leadership: Book Review

October 2nd, 2013   •   3 comments   

How are peak leaders developed? What differentiates a superstar CEO like Jack Welch from other less extraordinary leaders?

The answer, according to bestselling author John C. Maxwell, lies in The 5 Levels of Leadership. Focused on growing one’s leadership potential in a tiered manner, the book provides pragmatic steps to scale the leadership ladder while achieving lasting impact on one’s organisation and followers.
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My Secret Life on the McJob: Book Review

May 6th, 2013   •   2 comments   

Jerry Newman of University of Buffalo (courtesy of UB Faculty Experts)

Imagine a 57 year old management professor donning the uniform of an undercover fast food worker for 14 months. Opting for this “hardship” research project during his sabbatical, he goes through seven jobs in burger chains like McDonald’s, Burger King, and Wendy’s.

Along the way, the professor discovers “powerful truths about what makes businesses great” and provides lessons from behind the counter “guaranteed to supersize any management style”.
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Can we attract Millennials to tourism jobs?

October 17th, 2012   •   no comments   

youths Millennials
Can we attract these youths to tourism and hospitality jobs? (courtesy of Singapore International Foundation)

Hilton, we’ve got a problem.

On one hand, the travel and hospitality industry is desperately in need of workers. Labour-intensive and high-touch, tourism sector jobs in hotels, retail outlets, visitor attractions, F&B, and transport are always available.

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McDonald’s Reveals Its Restaurant Secrets

September 13th, 2011   •   4 comments   

McDonald's Open Doors

Considered the world’s largest restaurant chain serving 64 million customers daily, McDonald’s is probably the most pervasive fast food chain on the globe. Founded by Ray Kroc in 1955, McDonald’s worldwide generates some US$24 billion in annual revenue from more than 32,000 outlets (mostly franchisee and affiliate run restaurants).

Famed for its superior supply chain management, ultra-efficient service quality, lightning speed kitchens, and franchise business model, its ubiquitous golden arches is probably the most instantly recognisable brand symbol in the world. Here in Singapore, McDonald’s serves some five million customers a month from over 115 restaurants islandwide.

First established in 1979 with an outlet in Liat Towers (once the world’s best performing McDonald’s restaurant), the hamburger chain is encouraging members of the public to participate in its “Open Doors” global initiative. Since 2009, over 5,000 customers have participated in this programme, inclusive of a guided kitchen tour. I suppose this is a good initiative to combat some of the controversies surrounding the burger behemoth.

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