Tag: internal customers

The Importance of Building Consensus

October 23rd, 2010   •   no comments   

Source of image

One of the most critical skills I’ve learned working in large organisations is this:

Strategy, like charity, begins at home.

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Telling the Emperor that He’s Naked…

July 7th, 2010   •   no comments   


…Without going to the gallows!

One of my favourite fables is Hans Christian Andersen’sThe Emperor’s New Clothes“. If you haven’t already read that tale, do check out this charming little cartoon below:

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Your Most Important Customers

June 2nd, 2010   •   no comments   

With courtesy from Starfleetyachts.com

Who should you pay the most attention to in your organisation?

A) The guy or girl who makes a purchase of your product or service.
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