How do you find out what truly makes your customers tick? Can you understand what your customer REALLY wants through surveys, focus groups, and structured interviews?
The answer, according to Linda Goodman and Michelle Helin, is “No”. Debunking traditional research predicated on the above yardsticks, the authors of “Why Customers Really Buy – Uncovering the Emotional Triggers that Drive Sales” claim that true insight can only be achieved through conducting emotional-trigger research.
P&G researchers study customers where the action truly is (courtesy of Science in the Box)
Marketing research is a huge cannon in any marketer’s arsenal. Or is it?
The weapons of choice? Street surveys, focus group discussions, straw polls, online surveys, telephone interviews, and behavioural observations. Supplement these with secondary (desktop) research findings published by research houses and voila!, you’ll have the makings of a great marketing strategy.
Everybody knows that we are now in a recessionary economy. The diagnosis doesn’t look good for the months ahead, and there may be further job losses in the horizon. It is also an employer’s market now and good candidates are more readily available.
Against such a backdrop, it is more crucial than ever to present yourself in a positive light during job interviews. After working so hard to secure it battling with hundreds of other candidates (and it does get this plentiful), the last thing you need is to throw it all away by being ill-prepared.