Tag: nordstrom

America’s #1 Retailer in Customer Service

June 1st, 2009   •   1 comment   

America’s #1 Retailer in Customer Service

Courtesy of Fortune

A Nordstrom housekeeping staff at Connecticut found a customer bag together with her receipt and flight itinerary in the parking lot.

As the customer probably left the store directly to catch her flight at John F. Kennedy International Airport in New York, he looked up her phone number in the company’s system… 
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