Tag: retail

Five Ways Singapore Retailers Can Beat the Gloom

July 10th, 2016   •   1 comment   

Five Ways Singapore Retailers Can Beat the Gloom

Capitol Piazza is spanking new, but it’s shops are already offering offers and discounts – even during weekends.

It was the best of times. It’s now the worst of times?

Retailers and shopping mall owners in Singapore are breaking out in a cold sweat these days.
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12 reasons to check out Taman Jurong Shopping Centre

September 28th, 2015   •   no comments   


[Sponsored Post]

Bet you didn’t know that the Housing Development Board (HDB) operates shopping malls right where you live in the heartlands? Or that many of the shops in HDB shopping centres sell useful things?

Don’t believe me? Check out this shop at Taman Jurong Shopping Centre!
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The True Price of Excellent Service in Singapore

December 4th, 2014   •   no comments   

Read in The Straits Times and Channel News Asia today that almost four-fifths of Singapore consumers are willing to pay more for excellent service. Internationally, we rank second only to India – and are on par with the United States – for consumers willing to pay more for good service.

Here are the key findings reported in mainstream media based on the study by American Express and Ebiquity:
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Buyology – Truth and Lies About Why We Buy

September 11th, 2013   •   3 comments   

Buyology - Truth and Lies About Why We Buy

Imagine that you are a smoker. You pick up a pack of cigarettes.

On the front of the pack are gory images – a hemorrhaged brain, blackened lungs, deformed baby, ugly cancerous growth – coupled with stern admonitions like “SMOKING KILLS”.

How would you react to these gruesome warnings?
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Can No Service Be The Best Service?

September 1st, 2013   •   no comments   

Courtesy of budd life

What is fabulous service? How do you define a “delightful experience”?

To many, an exceptional encounter is a heroic one, epitomised by a smiling human being who jumps through flaming hoops to provide memorable encounters.
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The Social Commerce Handbook: Book Review

August 14th, 2013   •   3 comments   

Can you make money on social media? That is probably the most asked (and least answered) question in the digital age.

While everybody (and their dog) are on Facebook, Twitter, YouTube, LinkedIn and Pinterest, few businesses are able to tap onto this huge reservoir of commercial potential.
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The 5 Rs of Curation

June 2nd, 2013   •   no comments   

5 Rs of Curation

A curator hard at work (source of image)

Curators. I should know them.

Guardians of museum collections, curators acquire artefacts and artworks, conduct research, publish articles or books, and mount exhibitions.
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Samsung Unveils Galaxy S4 LTE Smartphone

April 23rd, 2013   •   no comments   

Models in Ashley Isham’s Capsule Collection with Samsung’s Galaxy S4 LTEs

After months of waiting, Singapore finally witnessed the launch of Samsung’s GALAXY S4 With LTE. The much anticipated “super” smartphone ups the ante in its contest with the iPhone 5, boasting a larger screen size and battery housed in a light (130 g) and slim (7.9 mm) form factor.

With the world’s first full HD SUPER AMOLED display, the GALAXY S4 With LTE has an ultra sharp pixel density of 441 PPI. According to the Samsung, this gives it the best viewing experience for users. The smartphone also uses Corning’s new Gorilla Glass 3 which makes it durable for life’s adventures (and misadventures).
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WTF! The Story of Two Fry Guys

April 9th, 2013   •   no comments   

27 year old Melvin Ong (above) has a vision. And that is to be the king of fries in Singapore.

Together with his partner Steve Tan (also 27), Melvin owns and operates What The Fries! – a snack food outlet located at the basement of J Cube Mall. With the cheeky acronym WTF, the stall has been in operation slightly over a year (it opened on 2 Apr 2012). It serves savoury snacks like Golden Nuggets, Mexicali Wings, Roasted Drumlets, Sunny Hunny Wings, and lots of fries.

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SG Rating – A Tool for Consumer Businesses

April 2nd, 2013   •   no comments   

Customer service is one of the most talked about topics in Singapore. Hell hath no fury like a Singaporean customer scorned. At the same time, we have this incredible obsession to share what we eat, wear, buy and do, often with “value-added” comments (“yay” or “nay”).

Unfortunately, retailers and F&B operators are often oblivious of what their customers think. While a few do trawl the web to search for answers (good or bad), most continue their operations in blissful ignorance.
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