Tag: Smithsonian Institution

Smithsonian Institution: A World Class Museum Operator

November 4th, 2011   •   no comments   

Aerial view of the Smithsonian museums in Washington DC (source: Tripadvisor)

As part of the Business Of Heritage conference, I had the pleasure of learning about how the Smithsonian Institution built its world class reputation as a leading museum brand.  Delivering the talk was Ms Elizabeth Duggal, Director of International Museum Professional Education Programme of Smithsonian Institution and Co-Chair of ICOM United States. 
Here are some of the key points of the talk which I thought would be useful to share.
Excellence in Museums
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