Tag: team building

The Science of Great Teams

June 26th, 2012   •   no comments   

Courtesy of Blaze Institute

Why do some teams produce outstanding results while others lag behind given similar resources?

The secret, according to “The New Science of Building Great Teams” in Harvard Business Review, is that successful teams have higher energy, are more engaged, and spend more time exploring outside the group. These patterns of communication and interaction are strongly correlated with performance metrics such as the average handling time in a bank’s call centre.
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