Tag: Tony Hsieh

Zooming in on Zappos

March 25th, 2011   •   1 comment   

Zooming in on Zappos Tony Hsieh
Tony Hsieh, CEO and Chief Happiness Officer of Zappos.com (courtesy of Sunni Brown)

Few companies are as zealous as Zappos in ensuring that excellence is ingrained into every single process, person and policy of the organisation.

Radical and almost ruthless in their quest for the holy customer grail, Zappos is famous for legendary strategies which few of their competitors dare to take up.
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