How does one leverage on the power of social communities? What does it mean to build a “Social Nation”?
I found out the answers to these and more after reading Barry Libert’s breezy volume Social Nation. The CEO of Mzinga, Libert declares in his book that organisational success lies with tapping on the collective power of employees, stakeholders, partners, and customers – both online and offline. To do so, one needs to develop social skills to complement one’s other strengths (physical, informational, and emotional).