Tag: company strategy

Hacking Work: A Smart Solution to Stupid Processes

June 24, 2012 Business and Management 1 comment

hacking-work-book-review

Courtesy of Technotraps

Beleaguered employees can now leverage on a “cheat code” to streamline work and increase their productivity – without getting into trouble.

With the subtitle “Breaking Stupid Rules For Smart Results”, Hacking Work by Bill Jensen and Josh Klein encourages workers of all stripes to utilise “benevolent” hacking to get their jobs done more effectively and efficiently.


Zooming in on Zappos

March 25, 2011 Business and Management 1 comment

Zooming in on Zappos Tony Hsieh
Tony Hsieh, CEO and Chief Happiness Officer of Zappos.com (courtesy of Sunni Brown)

UPDATE: 28 November 2020 — Tony Hsieh has tragically passed away in a house fire at the age of 46. May he rest in peace.

Few companies are as zealous as Zappos in ensuring that excellence is ingrained into every single process, person and policy of the organisation.

Radical and almost ruthless in their quest for the holy customer grail, Zappos is famous for legendary strategies which few of their competitors dare to take up.