Tag: data driven

7 Ways to Use Data to Improve Customer Experience

February 9, 2022 Content Marketing 1 comment

Running a small business requires an eye for detail and figuring out how to attract new customers and retain them. You likely already know customer experience (CX) is a big part of the equation—but how can you be sure your customers are satisfied and that you’re doing everything you can to keep them happy?

In a recent report by The Harris Poll and Redpoint Global, researchers found 75% of customers will spend more for a good customer experience.