customer relationship management | Cooler Insights https://coolerinsights.com Content Marketing and Social Media Agency in Singapore Wed, 01 Mar 2017 14:06:03 +0000 en-GB hourly 1 https://coolerinsights.com/wp-content/uploads/2015/09/cropped-Cooler-Insights-Square-Logo-32x32.jpg customer relationship management | Cooler Insights https://coolerinsights.com 32 32 7 ways to piss potential business clients off https://coolerinsights.com/2015/09/7-ways-to-piss-potential-business-clients-off/ https://coolerinsights.com/2015/09/7-ways-to-piss-potential-business-clients-off/#comments Thu, 03 Sep 2015 23:05:15 +0000 http://coolerinsights.com/?p=637 How do advertising and PR agency reps end up infuriating their clients? What can agencies do to avoid becoming gossip client fodder?

The post 7 ways to piss potential business clients off first appeared on Cooler Insights.]]> https://coolerinsights.com/2015/09/7-ways-to-piss-potential-business-clients-off/feed/ 5 9 ways to build relationships on social media https://coolerinsights.com/2014/07/9-ways-to-build-relationships-on-social-media/ https://coolerinsights.com/2014/07/9-ways-to-build-relationships-on-social-media/#comments Wed, 30 Jul 2014 15:53:00 +0000 http://coolerinsights.com/uncategorized/2014/07/9-ways-to-build-relationships-on-social-media/ What is the value of your fans and followers? Discover how you can deepen your relationships on social media with these 9 powerful tips.

The post 9 ways to build relationships on social media first appeared on Cooler Insights.]]> https://coolerinsights.com/2014/07/9-ways-to-build-relationships-on-social-media/feed/ 2 7 Ways to Truly Delight Your Customers https://coolerinsights.com/2014/02/7-ways-to-delight-your-customers/ Wed, 19 Feb 2014 05:06:00 +0000 http://coolerinsights.com/uncategorized/2014/02/7-ways-to-delight-your-customers/ How can we delight our customers so much that they become our advocates? Here are 7 FACTORS to consider.

The post 7 Ways to Truly Delight Your Customers first appeared on Cooler Insights.]]> The Five Levels of Customer Engagement https://coolerinsights.com/2013/10/the-five-levels-of-customer-engagement/ https://coolerinsights.com/2013/10/the-five-levels-of-customer-engagement/#comments Sun, 27 Oct 2013 05:28:00 +0000 http://coolerinsights.com/uncategorized/2013/10/the-five-levels-of-customer-engagement/ Customers are the only reason for your existence. Discover how you can better engage your customers with the 5 Es of customer engagement.

The post The Five Levels of Customer Engagement first appeared on Cooler Insights.]]> https://coolerinsights.com/2013/10/the-five-levels-of-customer-engagement/feed/ 2