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		<title>Why No Service (Or Self-Service) May Be The Best Service</title>
		<link>https://coolerinsights.com/2013/09/can-no-service-be-the-best-service/</link>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 01 Sep 2013 05:31:00 +0000</pubDate>
				<category><![CDATA[Business and Management]]></category>
		<category><![CDATA[consumer behaviour]]></category>
		<category><![CDATA[customer experience management]]></category>
		<category><![CDATA[F and B]]></category>
		<category><![CDATA[hotels]]></category>
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		<category><![CDATA[restaurants]]></category>
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					<description><![CDATA[<p>Can "no service" be the best customer service solution in the age of technology and tight manpower? Here are 8 steps to consider.</p>
The post <a href="https://coolerinsights.com/2013/09/can-no-service-be-the-best-service/">Why No Service (Or Self-Service) May Be The Best Service</a> first appeared on <a href="https://coolerinsights.com">Cooler Insights</a>.]]></description>
		
		
		
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		<title>Why We Should Embrace SoLoMo</title>
		<link>https://coolerinsights.com/2013/03/why-we-should-embrace-solomo/</link>
					<comments>https://coolerinsights.com/2013/03/why-we-should-embrace-solomo/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 10 Mar 2013 16:23:00 +0000</pubDate>
				<category><![CDATA[Content Marketing]]></category>
		<category><![CDATA[Social Influence]]></category>
		<category><![CDATA[F and B]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[retail]]></category>
		<category><![CDATA[smartphone]]></category>
		<category><![CDATA[social]]></category>
		<category><![CDATA[social commerce]]></category>
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					<description><![CDATA[<p>Courtesy of TeropongSkop&#160; Do you know what SoLoMo is? (Nope, its got nothing to do with King Solomon, although there is certainly some wisdom there). According to Zideate, SoLoMo is &#8220;a portmanteau of Social-Local-Mobile which represents the convergence in social, local, and mobile media, especially in the context of smartphones, tablets, or other mobile computing [&#8230;]</p>
The post <a href="https://coolerinsights.com/2013/03/why-we-should-embrace-solomo/">Why We Should Embrace SoLoMo</a> first appeared on <a href="https://coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>1</slash:comments>
		
		
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		<title>Brewing a Good Story @ Social Media Breakfast</title>
		<link>https://coolerinsights.com/2012/03/brewing-a-good-story-social-media-breakfast/</link>
					<comments>https://coolerinsights.com/2012/03/brewing-a-good-story-social-media-breakfast/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Mon, 19 Mar 2012 13:15:00 +0000</pubDate>
				<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[business strategy]]></category>
		<category><![CDATA[F and B]]></category>
		<category><![CDATA[social media strategy]]></category>
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					<description><![CDATA[<p>Daniel Goh of The Good Beer Company Thanks to Daryl Tay, I had the chance to attend Social Media Breakfast recently. Held at The Loft in Chinatown, it was great listening to my buddy Daniel Goh of The Good Beer Company speak about his experience in setting up a craft beer stall in a hawker [&#8230;]</p>
The post <a href="https://coolerinsights.com/2012/03/brewing-a-good-story-social-media-breakfast/">Brewing a Good Story @ Social Media Breakfast</a> first appeared on <a href="https://coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>3</slash:comments>
		
		
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		<title>Have a &#8220;Beery&#8221; Good Time with Fine Brews in Chinatown</title>
		<link>https://coolerinsights.com/2011/10/have-a-beery-good-time-with-fine-brews-in-chinatown/</link>
					<comments>https://coolerinsights.com/2011/10/have-a-beery-good-time-with-fine-brews-in-chinatown/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 23 Oct 2011 03:24:00 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[business]]></category>
		<category><![CDATA[entrepreneurship]]></category>
		<category><![CDATA[F and B]]></category>
		<category><![CDATA[Start Up]]></category>
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					<description><![CDATA[<p>Fancy a Hobgoblin, Kopparberg pear cider, or Pauvel Kwak with chicken rice or fish ball noodles? How about a lychee flavoured Taiwanese &#8220;Xiao Mei Mei&#8221; beer to wash down a steaming plate of fish head? Now you can with The Good Beer Company, Singapore&#8217;s first (and only) specialty and craft beer stall in a hawker [&#8230;]</p>
The post <a href="https://coolerinsights.com/2011/10/have-a-beery-good-time-with-fine-brews-in-chinatown/">Have a “Beery” Good Time with Fine Brews in Chinatown</a> first appeared on <a href="https://coolerinsights.com">Cooler Insights</a>.]]></description>
		
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			<slash:comments>1</slash:comments>
		
		
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