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	<title>service failure | Cooler Insights</title>
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		<title>Service Failure at a Supermarket</title>
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					<comments>https://coolerinsights.com/2010/10/service-failure-at-a-supermarket/#comments</comments>
		
		<dc:creator><![CDATA[Walter]]></dc:creator>
		<pubDate>Sun, 31 Oct 2010 22:32:00 +0000</pubDate>
				<category><![CDATA[Blog]]></category>
		<category><![CDATA[customer service]]></category>
		<category><![CDATA[retail management]]></category>
		<category><![CDATA[service failure]]></category>
		<category><![CDATA[service quality]]></category>
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					<description><![CDATA[<p>Supermarket shelves should always be full stocked (source) While grocery shopping recently, my wife Tina experienced an inexplicable service failures at one of the largest supermarket chains in Singapore. The story went like this. My wife was looking for ingredients to prepare a clam-based pasta with white-wine sauce. To give it a nice finishing touch, [&#8230;]</p>
The post <a href="https://coolerinsights.com/2010/10/service-failure-at-a-supermarket/">Service Failure at a Supermarket</a> first appeared on <a href="https://coolerinsights.com">Cooler Insights</a>.]]></description>
		
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