service | Cooler Insights

Why No Service (Or Self-Service) May Be The Best Service

Walter — Sun, 01 Sep 2013 05:31:00 +0000

Can "no service" be the best customer service solution in the age of technology and tight manpower? Here are 8 steps to consider.

The post Why No Service (Or Self-Service) May Be The Best Service first appeared on Cooler Insights.

The 5 Rs of Curation

Walter — Sun, 02 Jun 2013 02:15:00 +0000

In the past, curation was an arcane art that is reserved only for the privileged few. Not any more, it seems. Uncover the 5 Rs of curation and apply it to your business.

The post The 5 Rs of Curation first appeared on Cooler Insights.

Four Tools to Improve Productivity

Walter — Wed, 06 Mar 2013 17:46:00 +0000

What tools can companies use to improve their productivity? Consider using these four tools to map out key processes, identify gaps, and improve efficiencies.

The post Four Tools to Improve Productivity first appeared on Cooler Insights.

Eat Play Shop at Johor Bahru

Walter — Sat, 16 Feb 2013 04:02:00 +0000

What are Johor Bahru’s (JB) malls like? Do they really offer great value for shoppers? Recently, my wife and I decided to revisit JB’s shopping malls after hearing positive things (mainly how cheap it was to buy books from Popular) about our closest neighbouring city from friends. As we’re pretty time-starved, we chose to focus […]

The post Eat Play Shop at Johor Bahru first appeared on Cooler Insights.

3 Ways to be Good, Better and Best

Walter — Thu, 11 Feb 2010 23:25:00 +0000

Teamy the Bee at NHB’s Love Me Love Me Not Exhibition (Courtesy of Youth.sg) Anybody who has been around long enough would have heard that old anthem for productivity helmed by the mascot “Teamy” the Bee . Perpetuated by the National Productivity Board in the 1980s (now SPRING Singapore), it goes something like this… “Good […]

The post 3 Ways to be Good, Better and Best first appeared on Cooler Insights.