Tag: user experience

The Role of Human Emotion in Enhancing AI-Powered UX Design

February 25, 2025 Content Marketing no comments

Artificial intelligence (AI) has quickly gained traction as a design tool. As helpful as it can be in ensuring functionality and accessibility, though, these are not the only factors to consider in user experience (UX).

A good UX must also incorporate human emotion. This requires the uncanny ability to study, dissect and interpret what users feel in a way that is machine-learning friendly.


7 Ways to Use Data to Improve Customer Experience

February 9, 2022 Content Marketing 2 comments

Running a small business requires an eye for detail and figuring out how to attract new customers and retain them. You likely already know customer experience (CX) is a big part of the equation—but how can you be sure your customers are satisfied and that you’re doing everything you can to keep them happy?

In a recent report by The Harris Poll and Redpoint Global, researchers found 75% of customers will spend more for a good customer experience.