Leadership and management are two of the most difficult tasks any manager needs to do in today’s organisation. The new rules of work mandate that hierarchical ways of bossing people around will no longer work. Against such a backdrop, how does one engage one’s team members effectively and impactfully?
John Hallenbeck, Vice President (Park Operations) of Universal Studios Singapore together with Shaun McKeogh, Training and Development Manager of Ferrari World (Abu Dhabi, UAE) shared some useful tips on staff engagement at the IAAPA Asian Attractions Expo 2011. These strategies are namely:
Jesus displays servant leadership by washing his disciple’s feet (courtesy of Turn Back To God)
A carpenter’s son born in a humble manger, Jesus of Nazareth could hardly be considered a superstar CEO by today’s yardstick.
However, few others have inspired or influenced as many lives as He has.
One of the most difficult and perplexing challenge facing leaders and managers today is the trade-off between using one’s head and one’s heart. Should decisions be made purely on a bottom-line basis, or should they be done in the interests of all stakeholders?
As you would have guessed, there are no easy solutions to this, considering the dynamics of the modern organisation and its multiple demands.
“Help! I need more manpower! Without additional staff to do this and that and that, I’ll be unable to deliver my project/targets/sales figures/etc!”
What is the most difficult task as a manager in a corporate organisation?
a) Finding a way to fund your projects, justify ROI and achieve your KPIs?
With courtesy from Starfleetyachts.com
Who should you pay the most attention to in your organisation?
A) The guy or girl who makes a purchase of your product or service.
How should board directors carry out their duties as arbiters of public trust? What should companies do to boost performance while ensuring that sufficient safeguards are in place? In an age of increasing dissatisfaction over how companies and charities are governed, how does one balance the need for innovation with control?
To find out the answers to these questions (and more), I signed up for a talk organised by the Singapore Chinese Chamber of Commerce and Industry yesterday by Mr JY Pillay, Chairman of the Singapore Exchange, who spoke about corporate governance and its implications for both public-listed firms and Small Medium Enterprises (SMEs). Mr Pillay is one of the movers and shakers in Singapore, and has helmed various leading organisations as the former chairman of Singapore Airlines, Temasek Holdings and DBS Bank, amongst others.
Don Quixote Attacking The Windmill (source of image)
What could a short-sighted, slightly insane and fictitious “knight” from Spain teach us about leadership? Quite a bit apparently, especially if your heart for leadership has grown cold.
One of the greatest fictional works in the late 16th century by Miguel de Cervantes Saavedra, Don Quixote told the story of a seemingly deranged middle-aged retiree in his 50s who became obsessed with tales of knighthood, fantasy and chivalry.