Walter | Cooler Insights

December 27, 2014 • Social Influence • no comments

Courtesy of Xiaxue

By now, everybody would have heard of the great brouhaha between influencer/blogger Xiaxue (aka Wendy Cheng) and influencer marketing agency Gushcloud.

While enmity between Nuffnang’s stalwart Xiaxue and competitor Gushcloud isn’t new, the latest episode saw the queen of blogging publishing a no-holds-barred post purporting that Gushcloud misled advertisers by inflating its influencers’ blog statistics, instructing influencers to mask advertorials, misreporting earnings, and fudging YouTube viewership figures.

December 24, 2014 • Blog, Personal Branding • no comments

Courtesy of Victoria Brain Injury Society

One of marketing maven Seth Godin’s recent post on what generosity truly is struck a deep chord with me. As we are celebrating Christmas tomorrow, I thought it would be good to highlight some of his ideas, peppered with my own perspectives.

In Godin’s own words:

“Generosity is not merely giving a discount, or giving what you make away or creating a race to the bottom. It’s far more complex than that. ”

Thrive: Book Review

December 18, 2014 • Book Reviews, Personal Branding • 1 comment

Courtesy of AARP

How do you define success? Can it be measured by wealth or power alone?

Apparently no. Not least according to Arianna Huffington, founder and editor of Huffington Post Media Group – one of the world’s most influential news and information brands. In her latest book Thrive, Huffington proposes that there is a “third metric” which quantifies success by one’s well-being, wisdom, sense of wonder, and ability to give.

Sales guru Zig Ziglar was a master in persuasion (courtesy of Attitudes 4 Innovation)

Persuasion is a huge part of our every day lives. It is a major aspect of human-to-human interactions at work, play or school.

Without it, we are unable to get what we want in our interactions with people. And that certainly sucks.

December 9, 2014 • Content Marketing • 1 comment

Content is king! Content rules!

Yeah, we know that already. Thanks to the burgeoning growth of content marketing – the new “silver bullet” in a marketer’s arsenal – everybody is hopping onto the content marketing bandwagon.

However, how do we tap this rising trend? More specifically, what should you do to “create killer blogs, podcasts, videos, e-books, webinars (and more) that engage customers and ignite your business”?

The True Price of Excellent Service in Singapore

December 4, 2014 • Blog, Business and Management • no comments

Read in The Straits Times and Channel News Asia today that almost four-fifths of Singapore consumers are willing to pay more for excellent service. Internationally, we rank second only to India – and are on par with the United States – for consumers willing to pay more for good service.

Here are the key findings reported in mainstream media based on the study by American Express and Ebiquity:

How can marketers navigate an “always on” digital world? Can we achieve greater balance and control of our work and personal lives?

Yes we can! At least according to Lisa Nirell in her latest book “The Mindful Marketer”.

Can We Make Singapore Tourists More Happy?

November 26, 2014 • Blog, Business and Management • 5 comments

Oh dear! Customer satisfaction has dropped this year, according to a survey done by the Institute of Service Excellence (ISES).

Reading various reports in The Straits Times, TODAY and Business Times, several sobering statistics await us:

How to Storify Your B2B Business

November 25, 2014 • Content Marketing • no comments

Content marketing and social storytelling are the new pink.

If you can’t tell, you can’t sell.

Global businesses like Coke, Amazon, Hyatt, Red Bull, Starbucks and Ben & Jerry’s have successful used content marketing and social storytelling to captivate audiences, grow communities and deepen brand affiliations.

Author: coolerinsights