What is the secret to outstanding performance in any field? What makes world class musicians, athletes and scientists different from the rest of us?
In a similar vein to earlier titles like The Tipping Point and Blink, acclaimed nonfiction writer Malcolm Gladwell spins a fascinating tale on what made people remarkable in Outliers – The Story of Success.
Written in a style reminiscent of Malcolm Gladwell, “Sway – The Irresistible Pull of Irrational Behaviour” by Ori and Rom Brafman explores how seemingly irrelevant psychological influences impact human decisions. Peppered with anecdotes and experiments from social psychology, behavioural economics and organisational behaviour, Sway tells us why much of our decision making is more often subjective than objective.
Citing fascinating examples from the Israeli Army, US’s Supreme Court, Who Wants To Be a Millionaire, and the anthropological fraud known as the “Piltdown Man“, the Brafman brothers’ weave a compelling narrative in the slim volume. Backed by scientific research, the case studies help to illustrate various psychological phenomena throughout the book. They include:
Well, apparently Chris Anderson, author of New York Times bestseller The Long Tail and editor-in-chief of WIRED magazine, seems to think so. Moreover, you can still make a decent living out of it.
In his book, FREE: The Future of a Radical Price (which you download completely for FREE though I have the paid paper version), Anderson shared that charging people $0.00 for goods and services can only be possible primarily through cross-subsidies. These could take the following routes:
Taylor Clark doesn’t like Starbucks. However, he does patronise its outlets. Apparently he is not alone, as there are many who publicly profess their distaste for Starbucks’ “almost burnt” brew while still swarming towards their outlet.
That in a nutshell is the premise behind the book “Starbucked” authored by Clark, a Portland-based journalist who appears to have more than a little caffeinated chip on his shoulder while appearing to be balanced in his authorship. Unlike the more glowing titles featuring the world’s most famous purveyor of coffee as experience, Clark squarely places both the pros and the cons of the cafe behemoth in his book.
What is the best way to make conversational marketing work?
How does one embrace the lofty ideals espoused by the Cluetrain Manifesto?
Courtesy of Christopher Pattberg
Considered one of the most multi-cultural country in the world, the United States of America has one of the world’s most culturally and ethnically diverse population. Presently, it has some 305 million people out of whom 68% are non-Hispanic whites, 15% are Hispanics, 12% are blacks and 5% Asian American.
While white Americans currently dominate the American marketplace, some of the country’s most profitable segments actually hail from the other segments. Projections by the Census Bureau show that by 2050 when the US population grows to about 439 million, non-Hispanic Caucasians will only make up 46% of the country’s population. By then, the population of Hispanics (the fastest growing group) will swell to 30%, with blacks growing to 15% and Asian Americans swelling to 9%.
Does being beautiful and handsome give you a head start in life?
Well, despite what should have been a fairer and more equal world, the ugly truth is that looks still matter. At least according to Beauty Bias – Discrimination and Social Power authored by sociologist Bonnie Berry.
Courtesy of Management Pocketbooks
Congratulations to Richard Thaler for winning the Nobel Prize for Economics!
I’m glad that his ideas in behavioural insights have shaped how governments operate – including ours here in Singapore.
In the world of business, there are few winners and many losers. The merciless marketplace leaves little room for companies trying to be all things to all men, spreading their resources too thinly across many areas. Those who make it focus their energies and resources on focusing their energies on one of the three key value disciplines – operational excellence, product leadership or customer intimacy – and look at ways to continually improve superior value.
According to The Discipline of Market Leaders, the true formula for enduring strategic success is to be either operationally excellent, exceptional in leading the market in product development, or to have one’s entire business closely integrated with one’s customer’s processes. Authored by Michael Treacy and Fred Wiersema, the slim volume proposes that market leaders choose their customers carefully and find the best ways to meet their needs in a highly differentiated and focused manner while ensuring that quality standards are not compromised.
American Girl dolls casting their branded charms (Courtesy of Lauren-xo)
“Lights, cameras, action!” Put on your “costumes”, don your best “branded” behaviour, and perform in the stage of life’s biggest commercial brands.
That seems to be the key message of Maurya Wickstrom’s volume Performing Consumers which described the multiple ways in which big brands endear themselves to their customers through performance and theatre. Peppered liberally with theories of performativity and theatricality, the book illustrated how the creation of brandscapes in the retail environment induces deep emotional connections between man and merchandise.
