Business and management articles | Cooler Insights

Heart, Smarts, Guts, and Luck: Book Review

April 15, 2013 • Book Reviews • disabled comments

What are entrepreneurs and business builders made of? Who should you bring to your team at different stages of growth, and why?

The answers, according to venture capitalists and business leaders Anthony K. Tjan, Richard J. Harrington and Tsun-Yan Hsieh, are contained their book Heart, Smarts, Guts, and Luck (HSGL). Tackling the human aspect of entrepreneurship, leadership and management, the book surmised that each of us are biased towards one of four traits – namely heart, smarts, guts, or luck – in our decision-making processes.

Penning a Persuasive Proposal

April 11, 2013 • Business and Management • disabled comments

Image courtesy of MD Journey

Writing is an art and a science. Often, it involves the right alchemy of formula, focus and flow.

Effective writing of internal “pitch” documents is an important managerial skill. Through well articulated plans, proposals and submissions, one can lobby for much needed budgets, manpower or other resources to support one’s work.

WTF! The Story of Two Fry Guys

April 9, 2013 • Blog • disabled comments

27 year old Melvin Ong (above) has a vision. And that is to be the king of fries in Singapore.

Together with his partner Steve Tan (also 27), Melvin owns and operates What The Fries! – a snack food outlet located at the basement of J Cube Mall. With the cheeky acronym WTF, the stall has been in operation slightly over a year (it opened on 2 Apr 2012). It serves savoury snacks like Golden Nuggets, Mexicali Wings, Roasted Drumlets, Sunny Hunny Wings, and lots of fries.

Tell to Win: Book Review

April 7, 2013 • Book Reviews • 1 comment

Imagine watching a magical performance by David Copperfield.

Rather than dazzle you with his breathtaking acts, Copperfield regales you the audience with his childhood story. He relates how his grandfather – a crusty old man – never gave Copperfield or his father the approval they craved.

April 5, 2013 • Content Marketing • 2 comments

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By now you would have read numerous articles proclaiming the death of the blog. Like this, this, this, this and this.

Friends are also telling me that nobody blogs anymore. Some of their sound bites goes like this:

Singapore Invents World’s 1st 3D Plastic Film

April 3, 2013 • Blog, Business and Management • 1 comment

Ahh the wonders of 3D. If only we can get rid of those ugly 3D glasses…

Well, apparently, now we can. In a world’s first for Singapore, A*STAR’s Institute of Materials Research and Engineering (IMRE), together with Temasek Polytechnic (TP), has developed a new plastic film which empowers your handheld device to display 3D images and videos. This nano-engineered screen protector allows you to view 3D movies and photos using your smartphones and tablets without needing to wear those pesky red and green spectacles!

SG Rating – A Tool for Consumer Businesses

April 2, 2013 • Content Marketing • disabled comments

Customer service is one of the most talked about topics in Singapore. Hell hath no fury like a Singaporean customer scorned. At the same time, we have this incredible obsession to share what we eat, wear, buy and do, often with “value-added” comments (“yay” or “nay”).

Unfortunately, retailers and F&B operators are often oblivious of what their customers think. While a few do trawl the web to search for answers (good or bad), most continue their operations in blissful ignorance.