Posts Under: Business and Management

Embracing the Elderly Worker

February 8, 2013 Blog, Business and Management no comments


Colonel Sanders opened his first KFC at the age of 65 (courtesy of the Bluegrass Historian)

Like it or not, we’re becoming a greying population.

With low fertility rates of 1.2, the ratio of young to elderly Singaporeans would decline in the decades to come. This has been highlighted as a critical problem in the much talked about White Paper on the Population, and a reason why we need to augment our population through immigration and to bolster our businesses through skilled foreign workers.


Owning Your Customer’s Experience (Part 1)

January 9, 2013 Business and Management no comments

Owning Your Customers Experience 1
Courtesy of HotelManagement.Net 

The world has changed. Customers now have all the information they need to decide where they wish to visit, what they want to buy, and what services they require.

With an attention span of 90 seconds or less (at 140 characters each time), business as usual isn’t going to cut it for the Facebook and Twitter generation. The game has changed from word of mouth to world of mouse.