Zag: A Book Review

Relentless Focus – A Strategy for Success

March 2, 2012 Blog 3 comments


Courtesy of Lifehack

Ever wondered why some people can accomplish so much while others simply drift by? After all, don’t we all have only 24 hours a day and 7 days a week?

The trick is not in doing multiple things at once. In fact, the more multi-tasked you are – checking your Facebook account, listening to a sermon on iPod, reading the papers, and writing an essay – the less productive you will be.


Creating Great Experiences at Universal Studios Singapore

February 27, 2012 Blog 2 comments

Battlestar Galactica @ Universal Studios Singapore

On a recent study trip to Universal Studios Singapore (USS) at Resorts World Sentosa (RWS), I had the privilege of learning how the theme park – arguably the most popular in Southeast Asia – creates, develops and manages memorable and delightful guest encounters. While these strategies do not cover all aspects of a world class theme park’s operation, they do form an important component of their visitor experiences. These help to trigger positive word of mouth and generate repeat visits.

Extensive and Immersive Theming


How Jeremy Can Be Linspiring For Singapore

February 22, 2012 Blog no comments


Image courtesy of PSFK

By now, everybody who is connected to a screen somewhere with the faintest interest in sport would know who Jeremy Lin is. The Taiwanese American (or Asian American) basketball player for the New York Knicks has become a media sensation, hogging the headlines with an endless series of puns like “Linsanity”, “Lintastic”, and “In Linning Form”.

Despite being a rookie, Jeremy has blazed many new trails in NBA, with a record number of scores, assists and other game statistics to his credit. He has helped a relatively low key team to gain prominence, and wowed Americans of all colours with his court capabilities. Beyond the continent, Jeremy has also stolen the hearts of basketball fans everywhere, especially in the Asian subcontinent region.


Setting and Scoring Corporate Goals

February 20, 2012 Blog 3 comments


Jeremy Lin sure knows a thing or two about scoring (courtesy of streetball.com)

Establishing clear goals is one of the most important things you need to do in any organisation which you work in. Otherwise known as objectives, goals provide an end point for one to aspire and work towards, providing purpose and meaning to any endeavour.

The analogy of sports provides the clearest example of goal setting. With a clear goal in place – kicking the ball through the goal posts, throwing a ball into a basket (who haven’t heard of Jeremy Lin?), or hitting a ball through an opponent’s racket – players and spectators alike would know where to focus their energies and emotions.


Evil Plans: A Book Review

February 18, 2012 Book Reviews 3 comments

Written and illustrated by renowned cartoonist and blogger Hugh MacLeod of gapingvoid.com (he just completed his 10th year in the business), Evil Plans: Escape the Rat Race and Start Doing Something You Love is a business book that reads more like a personal motivation tome. True to MacLeod’s craft, every other page (or more) is peppered with his characteristically abstract and witty cartoons, complete with clever captions.

An example of this is found below:


What Do Sherlock Holmes and Consumers Have in Common?

February 16, 2012 Content Marketing 2 comments

Teaser Marketing - Sherlock Holmes
We all love a good mystery! (courtesy of Sherlock Holmes: A Game of Shadows)

Answer? They love to be teased and challenged. Preferably every step of the way until the bounty is unearthed.

Sadly, however, most marketing efforts today hasn’t matched the rise in consumer sophistication and expectation. Our aggregated abilities to captivate and charm a potential customer hasn’t caught up with the explosive growth in always-on social tools and communication networks.