Lucy wouldn’t have discovered Narnia if she didn’t open that wardrobe (courtesy of WikiNarnia)
As humans gripped by our lizard brain (aka the amygdala), our automatic reflex is to freeze in our tracks when encountering any of the following:
1) A potentially great product or service which does not have any known markets
Can you compete with the above brands on scale, distribution and price? (image source)
In the world of consumer businesses, there are probably three main ways to differentiate yourself from the hoi polloi.
These form the basis of virtually all forms of competition in marketing.
Source of image
Believe it or not, quitting isn’t necessarily the mark of a loser. There is a time and place for giving up. Just as there is a time and place for digging your heels in, gritting your teeth, and staying on.
Does that mean then that Napoleon Hill’s saying “a quitter never wins and a winner never quits” is moot?
On a recent visit to Takashimaya Shopping Centre for Christmas shopping, my family visited their highly popular basement food mall area looking for gift ideas.
Amidst the festive air, I noticed that there were many stalls offering gourmet food items for sale where the delectable pastries and candies were made ‘live’ by chefs.
Can creativity ever be managed? Shouldn’t it be a spontaneous process that happens when you suddenly encounter a flash of brilliance?
How can you be creative if you are working in a role that undervalues creativity, like a lawyer, accountant or a vehicle mechanic?
Everybody talked about the shirtless Abercrombie & Fitch greeters in 2011 (Courtesy of A&F)
Let’s talk about sex in advertising – one of the longest running meme in the history of ads.
Time and time again, the topic has ignited heated discussion amongst marketers, manufacturers and moralists alike.
Does sex sell? Would a sexy ad have a better chance of grabbing the attention of one’s target audience? Or will it just be too “been there, done that” to have any effect?
Should one protect privacy but ban anonymity on the web? Are citizens able to “DIY” to form their own self helping communities? Do we have adequate access to data that can improve our lives?
These are the sort of questions which arose from the recent GovCamp Singapore, organised by Microsoft with the support of various institutions like IDA, NUS and ISS. As I look back at the various sessions I’ve attended, here are some lessons that I’ve learnt.
Are there qualities common to entrepreneurs like Steve Jobs? (Courtesy of Digital Trends)
As the world continues to moan over the demise of Apple head honcho Steve Jobs, numerous articles have been written about his entrepreneurial legacy.
These cover the length and breadth of his astounding career as one of the century’s greatest CEOs.
Steve Jobs (bless him) associated calligraphy with beautiful fonts in the Macintosh (source)
Ever wondered how disruptive innovators like Steve Jobs (Apple), Jeff Bezos (Amazon.com) and A.G. Lafley (P&G) behave? What are the traits of these great entrepreneurs and business leaders?
According to INSEAD Professor Hal Gregersen (who co-authored the book “The Innovator’s DNA” with Jeffrey Dyer and Clayton M. Christensen), they have what are called the five discovery skills as follows:
In an age which some may term as the “experience economy”, companies and businesses can ill afford to focus solely on quality products or low prices. The entire spectrum of engaging and enrapturing a customer through every single touch point – both online and offline – becomes critical.
It isn’t just the transaction itself that matters. Rather the entire customer experience journey becomes important. This includes reading/hearing about your product online or offline, browsing your stores/ websites, speaking to a retail associate, purchasing the product, experiencing the product, and after sales customer service.