Posts Under: Business and Management

Does Sex-vertising Really Sell?

December 15, 2011 Business and Management 2 comments

Does sex-vertising really sell
Everybody talked about the shirtless Abercrombie & Fitch greeters in 2011 (Courtesy of A&F)

Let’s talk about sex in advertising – one of the longest running meme in the history of ads.

Time and time again, the topic has ignited heated discussion amongst marketers, manufacturers and moralists alike.

Does sex sell? Would a sexy ad have a better chance of grabbing the attention of one’s target audience? Or will it just be too “been there, done that” to have any effect?


Insights from GovCamp Singapore

November 22, 2011 Business and Management 1 comment

Should one protect privacy but ban anonymity on the web? Are citizens able to “DIY” to form their own self helping communities? Do we have adequate access to data that can improve our lives?

These are the sort of questions which arose from the recent GovCamp Singapore, organised by Microsoft with the support of various institutions like IDA, NUS and ISS. As I look back at the various sessions I’ve attended, here are some lessons that I’ve learnt.


The 5 Skills of Great Innovators

October 13, 2011 Blog, Business and Management no comments


Steve Jobs (bless him) associated calligraphy with beautiful fonts in the Macintosh (source)

Ever wondered how disruptive innovators like Steve Jobs (Apple), Jeff Bezos (Amazon.com) and A.G. Lafley (P&G) behave?  What are the traits of these great entrepreneurs and business leaders?

According to INSEAD Professor Hal Gregersen (who co-authored the book “The Innovator’s DNA” with Jeffrey Dyer and Clayton M. Christensen), they have what are called the five discovery skills as follows:


How To Create Delightful Customer Experiences

October 8, 2011 Business and Management 4 comments

Customer Experience Delightful

In an age which some may term as the “experience economy”, companies and businesses can ill afford to focus solely on quality products or low prices. The entire spectrum of engaging and enrapturing a customer through every single touch point – both online and offline – becomes critical.

It isn’t just the transaction itself that matters. Rather the entire customer experience journey becomes important. This includes reading/hearing about your product online or offline, browsing your stores/ websites, speaking to a retail associate, purchasing the product, experiencing the product, and after sales customer service.