The Four Faiths of Life

LightSeeker – A Musical Space Age Fantasy

December 2, 2013 Blog no comments


Courtesy of Resorts World Sentosa (RWS)

Billed as a “multi-million dollar fantasy musical”, LightSeeker is Resorts World Sentosa’s third original production and a first time collaboration with famed local songwriter Dick Lee. Produced by Andrea Teo (formerly of Under One Roof and Phua Chu Kang fame), the 90-minute musical boasts of spectacular visuals, acrobatic action sequences, stunning sets, and eye catching theatrical effects.


Wow Customers with Anticipatory Service

November 25, 2013 Business and Management 1 comment

Wow Customers with Anticipatory Service
Courtesy of Rewire Me

I was totally floored by a blog post by Jackie Huba of Church of the Customer.

In her post, Huba recounted how Nordstrom – a beacon of premium customer service in the US – upped the ante by replacing her worn-out loyalty card with a new one sent to her home without any prompting. All it took was for Huba to remark that her card was old and presto! A new card was delivered.


Mastering the Power of Habits

November 20, 2013 Social Influence no comments

Mockup psd created by freepik – www.freepik.com

Good or bad, habits are hard to break. Try refraining from showering for a week—or even a day—to see what I mean!

As the old song by Chicago goes, habits can be hard to break. Especially addictive ones like smoking, binge drinking, watching television (especially Netflix), scrolling through Facebook or Instagram (oops guilty!), or lazing on the couch.


Branding in The Social Age

November 6, 2013 Social Influence 1 comment

Branding in the Social Age
Coke, Starbucks and Subway are leading social brands (courtesy of Slashfood)

How do you create a social brand? Are there any differences between a traditional brand and a social brand?

In the age of social and digital media, traditional methods of branding are not enough. The process of building and implementing a brand needs to consider the unique characteristics of the social ecosystem.